Hmm...I just wanted to add to this...I strongly agree with Chuck on
this....we endeaver to always be reasonable....and pro-Registrant.
Thanks,
Ken
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Charles Daminato
> Sent: June 25, 2001 8:20 PM
> To: ST
> Cc: [EMAIL PROTECTED]
> Subject: Re: transferring expired domain from OpenSRS
>
>
> We actually put the domain on hold so the customer does not get a free
> ride, and to let them know for 100% that yes, their domain has expired.
>
> BUT, if they want to transfer away, they need only notify
> [EMAIL PROTECTED] (via the RSP is preferable) and we will remove the
> on-hold status to allow a transfer away.
>
> Simple as that :)
>
> Charles Daminato
> TUCOWS Product Manager
> [EMAIL PROTECTED]
>
> On Mon, 25 Jun 2001, ST wrote:
>
> > Hello,
> >
> > As I understand it, the current policy, though under review,
> > is to deny transfers from OpenSRS if the domain is expired.
> > Or has this changed? I've got two customers trying to
> > transfer domains to another registrar. One says the
> > transfer was placed the day before the domain expired, the
> > other, the day after. Both say that now the domains are
> > locked, preventing the transfer.
> >
> > >From what I understand, they only have two options. Renew
> > through OpenSRS or wait 40 days, let it expire, and pray
> > they're able to re-register it before someone else. Is this
> > true? Can nothing else be done?
> >
> > I know that the policy is under review, so let me take this
> > opportunity to express my feeling that this policy should be
> > changed, and soon. Plenty of people have complained on this
> > list about NSI's change of policy regarding expired
> > transfers. Now I find myself, in my customers eyes, as the
> > bad guy, holding they're domain hostage, preventing a
> > transfer to another registrar that sells domains for half
> > the price that I do. Sound familiar?
> >
> > What exactly is the logic behind this policy? If the
> > domain's past due, then money is owed for the period after
> > the expiration, even though technically the service stop
> > working when it expired? So therefore they must renew for 1
> > year, just so they can transfer. This reminds me of the
> > class action lawsuits against Blockbuster Video, which I
> > read they're going to settle for $550 Million in coupons.
> > The logic was that if you're five minutes late returning a
> > video, you shouldn't have to pay another 3 days worth of
> > rental. If you return a rental car two hours late, they
> > pro-rate the charges or charge an hourly fee, they don't
> > force you to rent the car for another week.
> >
> > ST
> >
> >
>
