Hello Loren,
Wednesday, June 27, 2001, 4:45:56 PM, Loren Stocker wrote:
> Hi All,
> With all due respect to Derek, the world of NSI has changed -- and Past
> performance is no guarantee of future results!
> In the last 30 day NSI has drastically changed their transfer policies and is
> doing major house cleaning, dumping a massive number of chronically late
> domains. In addition, I've seen about a dozen domains that were "slated" for
> sale at Great Domains go back on invoice (for those in the know:). In short,
> NSI has adopted a new style of customer service: take-no-prisoners!
> I believe NSI is heading for a rapid, 45-day or less deletion cycle so that
> all domains are either live or extinct within the refund window. We should not
> be surprised to see slightly overdue domains deleted at will.
Yes, many months ago I tried to pay for a domain that had never been
paid for (completely forgot about, domain wasn't in use really) but
NSI said they couldn't find an invoice for it, and no matter how hard
I tried, I couldn't get them to accept $70 from me to get the domain
turned on. I called them at least a half dozen times trying to get
to someone who could make it happen.
This week I got an invoice for this domain, which has been on hold for
well over 2 years, letting me know I had 10 days to pay for it or lose
it. This time they had an invoice for it.
Looks like they are finally dealing with these customer service
issues.
But is it too little too late?
--
Best regards,
William X Walsh <[EMAIL PROTECTED]>
Userfriendly.com Domains
The most advanced domain lookup tool on the net
DNS Services from $1.65/mo
