If you have domains that you're not sure of, email [EMAIL PROTECTED] and
they'll look into it. Be sure to include your reseller name, domain in
question, and date/time of order, and the error you got (if applicable) :)
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]
> -----Original Message-----
> From: Chuck Hatcher [mailto:[EMAIL PROTECTED]]
> Sent: July 5, 2001 4:13 PM
> To: Charles Daminato; [EMAIL PROTECTED]
> Subject: Re: "domain taken" error ...
>
>
> Is there any way to track these types of orders down? I have had a few
> dozen orders over the last few months which were not completed,
> but did show
> up as pending. When tried a second time, they failed with "domain taken".
> I have deleted all of these from my pending orders, assuming someone else
> registered them before the order was completed. I'd hate to
> think they are
> all in limbo now, but since I deleted them I would have a lot of trouble
> coming up with an accurate list. (These are orders submitted
> during "peak"
> periods...)
>
>
> ----- Original Message -----
> From: "Charles Daminato" <[EMAIL PROTECTED]>
> To: "erolM" <[EMAIL PROTECTED]>; "WebWiz" <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Thursday, July 05, 2001 11:04 AM
> Subject: RE: "domain taken" error ignored by support
>
>
> > I got the domain offlist. Basically due to a race condition (which is
> rare)
> > the domain was registered but the process didn't complete (the
> command got
> > to the registry agent/RA, but a response didn't come back -
> order created
> > and processed, but not charged for so it's in an incomplete state).
> >
> > I'm getting this fixed, it DOES happen from time to time (i.e. NSI
> registry
> > does not respond, even though they received the registration request, or
> > responds well past the timeout of 120 seconds, etc).
> >
> > Thanks all!
> >
> > Charles Daminato
> > OpenSRS Product Manager
> > Tucows Inc. - [EMAIL PROTECTED]
> >
>
>
