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sA

>From: [EMAIL PROTECTED]
>Date: Fri, 20 Jul 2001 14:45:49 -0400
>
>Greetings:
>
>I have recently received a disturbing mailing from Register.com that I 
>want to share with you because its intent is most definitely NOT in the 
>best interest of consumers or the Domain Name System.
>
>This mass mailing letter, designed to look like an invoice and signed by 
>Richard Forman, President, informs us that two of our Domain Names 
>(iaregistry.com and iaregistry.net) are about to expire on July 29, 2001. 
>It details information and instructions on how to transfer the names to 
>Register.com and renew them for the low, low price of $29.95 per year and 
>then warns us that if we do not act now we risk losing rights to those names.
>
>This is the first such mailing I have received, but several of our 
>customers have already complained to us about them.
>
>There are several troubling issues at work here:
>
>1) Both of those two Domains names do not actually expire until July 29, 
>2002 yet the language of the mailing claims they expire in two weeks and 
>we are in danger of losing rights to those names.
>2) Neither of the names is currently sponsored in Register.com's database, 
>as we at IARegistry.com have had them in our database for more than 7 
>months. So, how did Register.com get them?
>3) Why is an accredited registrar allowed to present this kind of 
>incorrect information to Domain Name holders?
>
>While we certainly understand all the intricacies and potential for fraud 
>in the current landscape of registration process, the majority of 
>consumers DO NOT. This mailing is a blatant attempt to capitalize on that 
>ignorance in order to scare holders into renewing a name far earlier than 
>they need to with the intention of gaining market share and with a 
>registrar they don't even KNOW.
>
>It seems to me, Register.com and NSI could be playing both sides of the 
>fence and we would like to know why this is allowed to continue.
>
>On the one side, you've got Register.com's and NSI promoting the notion 
>that adding another layer of confirmation for transferring Domain names 
>(on top of the existing language in the agreements that clearly mandates 
>the gaining registrar must already confirm the authority of a transfer 
>request before submitting the request) is in the "best interest" of the 
>consumer when we all know it's only in the best interest of Register.com 
>and NSI-registrar. Even the presumed "3rd party Internal consumer survey" 
>is used to support these positions in compounding the problem among the 
>consumers and registrars.
>
>Then on the other side, you've got Register.com sending out confusing and 
>misleading materials to registrants.
>
>Where is the protection for the consumer? Where is the protection for the 
>registrars who can only hope their customers are not bullied into a 
>mistake by this kind of practice?

Scott Allan
Director OpenSRS
[EMAIL PROTECTED]

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