sorry Robert...
I will endeavour to change those grumbles into smiles by the end of the
year.
I have a list of improvement ideas that, once implemented, will alleviate
some of the confusions... in your case, namely where to fax the proof of
right (Fax: 1-877-839-3538 (toll free within North America)
Fax: 1-613-270-3260 (outside of North America)) The info is there but you
have to click on the link.... could be easier... understood.
Actually Entrust support is available from 8:00 AM to 8:00 PM Eastern
Time....... we have also been thinking about 'streamlining' the process in
other international markets but the potential market would have to be large
enough. If you have any suggestions... i'm open.
Thanx
Darryl Green
[EMAIL PROTECTED]
Tucows Inc.
Phone:(416)538-5461
Fax: (416)-531-5584
96 Mowat Avenue
Toronto Ontario
M6K 3M1
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Robert
> Sent: Thursday, August 23, 2001 9:10 PM
> To: Opensrs-Discuss
> Subject: Who knows the Fax number of Entrust's document submission
> point?
>
>
> Basically - trying a run through of this WebCert process - I come to the
> conclusion that the whole thing is a bit flakey.
>
> The guide at www.certificateregistration.com, the site that comes
> back when
> you get the Registration Code back, insists that you send them
> your company
> documents before you can proceed to step two. Fine - except that
> they don't
> then tell you _where_ to send them.
> Their office hours are 9-5, and for those of us not in their time
> zone, this
> means another days delay in even getting an answer to a query to support.
>
> Couple this with the oddly placed response code in the RWI interfaces, and
> no response email built into the RSP interface, why do I get the
> impression
> that WebCerts do no constitute a major business line for anyone.
>
> grumble grumble grumble....
> Robert
>
> ---
> Quantum Radio: World Music with a difference.
> http://quantum-radio.net.au/Music/
> Now Playing: Jai Jai Hanuman-01-Shree Hanum - Traditional Indian Selection
>
>
>
