Hello,
--- Cameron Powell <[EMAIL PROTECTED]> wrote:
> At our efficacy rate, they rarely have to transfer more than once.
> Picking
> up Mr. Kiriko's comment, really disappointed customers are typically
> given
> refunds, though neither we nor most of our partners want to be in the
> high-touch business of giving one-off refunds when most customers
> really
> wouldn't mind going for a second name. At our success rate, it's
> outside
> the realm of probability that we couldn't get a single name in the
> year of
> monitoring. And if we didn't, we'd refund the fee. Anyone doing due
The terms of service should be updated, in that case, to put the
ability to get a refund into writing. Some premium generic terms are
dropping in the "SuperDrop" on Thursday, and I wouldn't want to get
stuck with 15 SnapBacks on them should they not be successful.
SnapNames' success ratio for the premium names hasn't been fantastic
(neither has NameWinner's), i.e. for the 3-letter acronymns and
one-worders. Ideally, like NameWinner, one should pay zero (or a small
fee) up front, and then the balance only if the SnapBack is successful.
Sincerely,
George Kirikos
http://www.kirikos.com/
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