At 9/6/01 9:06 AM, Scott Allan wrote:
>We have 29 projects we are considering at them moment, you can help us
>decide which to do. Post your wish list here, or privately (at anytime) to
>[EMAIL PROTECTED]
I would love the ability to delete domain names within the first 5 days
after registration with no charge (or some trivial fee to cover
processing).
I realize that OpenSRS has to delete them within 5 days to avoid being
charged, so perhaps 4 days for resellers would be a workable cutoff.
This would allow us to turn on "Process Orders Immediately" for everyone
without risking the $10 (or more). In the case of a suspicious order, we
could verify the customer's contact info with a phone call the next
business day, and cancel fraudulent ones. And it would allow us to fix
the "I made a typo in my domain name" errors, which we get a few of (our
TOS says we don't give refunds in that case, but I'd rather be able to --
customers get annoyed when you tell 'em they're screwed, and I often end
up eating the $10 to retain them as a customer).
Some other registrars offer a 5-day grace period/refund policy, and this
would be a great addition to OpenSRS. (It would actually be less
expensive for OpenSRS to implement than for most other registrars,
because OpenSRS doesn't need to process an actual credit card refund and
pay the associated merchant fees.)
--
Robert L Mathews, Tiger Technologies
