Oh, you're free to change the fields - it's just been initially populated with Tech Contact information so it's not empty. Just don't put [EMAIL PROTECTED] ;) (I'll be a widdle upset)
Charles Daminato TUCOWS Product Manager [EMAIL PROTECTED] On Wed, 24 Oct 2001, Len Thomson wrote: > >From my point of view - The email address isn't a huge problem - but not the > TECH contact email address - I would prefer to be able to choose a sales > oriented address... - If someone needs to contact the registrar(reseller), I > would prefer to have this handled by someone with a sales/customer oriented > focus rather than "It's Broken - How can I fixit" viewpoint... - that way > the customer or prospective customer can be managed through their > inquiry/problem. > > That implies making the email address more of a free-form field (with email > format restrictions of course.... ) > > Len Thomson > L.A. Consulting Ltd > Auckland > New Zealand > > ----- Original Message ----- > From: "ST" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Wednesday, October 24, 2001 11:18 AM > Subject: RE: Reseller Whois information > > > Good point Derek! How can any fields be required if you can opt out of > all of them? > > As far as putting invalid contact info, it doesn't do much to instill > customer confidence when they try, unsuccessfully, to contact you. > > I absolutely don't want our phone number included, but I don't mind the > e-mail address. However, I'd rather have neither, and just have the > company name, a short message/description, and the URL. If someone has > a question, they should at least go to our site first to see if the info > is there, and then contact us through our support center, like the rest > of our customers. > > If the e-mail is included, we'll get a lot more spam. I'm sure some > people just parse any e-mail address they find in the whois records, > regardless of which contact it is. > > ST > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Derek J. Balling > Sent: Tuesday, October 23, 2001 1:58 PM > To: [EMAIL PROTECTED] > Subject: Reseller Whois information > > > Why is phone a required field? > > I'm more than happy to give people an e-mail address to use to > contact me (as an RSP), but since the average "customer" for me is > "Friends and Family", I don't see any real value in putting a phone > number there. > > If the entire "Reseller information" bit is optional anyway, there's > no reason to have required fields at all (Except maybe the business > name, since it'd be pointless without it). > > If I have to choose between "provide too much info" and "provide no > info", I'm going to choose none, and that's not the most useful way > to use the system. > > Make phone and e-mail optional (or, alternatively, say that "to be > useful", either phone _OR_ email _OR_ URL must be listed) > > D > > -- > +---------------------+-----------------------------------------+ > | [EMAIL PROTECTED] | "Thou art the ruins of the noblest man | > | Derek J. Balling | That ever lived in the tide of times. | > | | Woe to the hand that shed this costly | > | | blood" - Julius Caesar Act 3, Scene 1 | > +---------------------+-----------------------------------------+ > > > >
