(this is an FYI post for affected and interested parties; Resellers who were
directly affected by the issue described herein will be contacted with
specific details)

As some of you may be aware, Verisign recently applied a 'bug fix' to a
number of domains that resulted in the removal of a year that was applied
erroneously by Verisign during registrar transfers that occurred under
specific circumstances prior to April 19, 2001. Essentially, any name that
was transferred to another registrar in the 45 days following the domain's
expiry date was given two years in the transfer instead of one.

Verisign corrected this behavior in April, 2001, but did not apply the data
fix to any affected domains until October 10, 2001. The removal of years
resulted in names in varying states, including:

a) deleted
b) expired but not deleted,
c) names VERY close to expiry,
d) names missing a year, but not very close to expiry.

Tucows has been dealing with this issue since we became aware of it, and we
have taken steps to ensure that NO registrant affected is in any danger of
losing their name.

We have worked with Verisign, who were very helpful, to reclaim any names
that were deleted and re-registered by other registrars. We have also worked
with any Tucows resellers, who were very understanding,  who had registered
names they assumed were rightfully available, to explain the situation and
reclaim the names. I'm happy to say that all such names have now been
returned to the appropriate Resellers/Registrants and all Resellers have
been notified.

We have also been granted an especially long grace period to deal with any
names that expired as a result of the Verisign 'fix', since we understand
(and were able to make Verisign understand) that our Resellers would need
time to communicate this to their registrants. All resellers who have names
affected by this will be contacted with complete lists of the names and the
states they're in; we appreciate everyone's patience as it's taken a while
to sort this issue out.

A final note; I'm putting together an informational web page that describes
the issue in full, including resulting domain states; once it's ready, I'll
post the URL and you can check it out at your convenience.

Thanks,

Ken

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