It really should be the billing contact for the 60/30, and then all contacts for the last.
Can you send me examples of the bounes, and the domains, offlist so I can check it out? Thanks, Ken > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of genie > Sent: Monday, November 12, 2001 9:53 PM > To: [EMAIL PROTECTED] > Subject: Renewal Emails NOT addressed to billing contact? > > > Hi - we have updated customer's record on multiple domains > for ADMIN AND BILLING contacts to read NEW email address > > old email address was left on OWNER and TECHNICAL contact sections > this was completed week ago > > this morning we received bounded renewal notices for all his domains > as the renewal notice was sent to his OLD email address, e.g. must > have been extracted from either Owner or Tech contact fields > > Which contact email address gets the renewal emails??? > > I thought a common sense would dictate that Billing contact email does > but obviously that is not the case here > > cheers > Genie > Magi Inc > >
