Thursday, Thursday, November 22, 2001, 1:57:56 PM, [EMAIL PROTECTED] wrote:
> 2. Entrust moves to Dun and Bradstreet verification > ------------------- > Entrust, our Web Certificate supplier, apologizes for > recent verification problems that have been reported. > Entrust has recently modified its verification practices > by engaging Dun & Bradstreet for the purposes of > verification of identity. Ultimately this will result in > improved verification times and a more customer-friendly > process. However, this switch-over has caused some > near-term disruptions to the service levels that you had > come to expect. Faced with an onslaught of discontent, > Entrust has investigated the problem, have taken back much > of the verification internally, will be attempting to > manage the hand-off process in such a way that service > levels will be maintained and ultimately improve, and > apologize for the recent troubles. Please let your > friendly Tucows sales or customer service rep know if you > have any problems as we will be monitoring this situation > closely. It should also be noted that beyond Entrust's > internal changes Tucows is also working with Entrust > specifically to make changes to the verification process for > our certificates. This effort will also be geared toward > efficient, hassle-free issuing of the SSL certificates. Does this mean that Entrust is now requiring that all certificate holders must be registered with D&B to get a certificate? (I'll hold off on commenting further awaiting that clarification) -- Best regards, William X Walsh <[EMAIL PROTECTED]> -- Webcertificates.info SSL Certificates for resellers from $49ea --
