We put in a change that should delete any high characters from the contact
info of our customers.........

Best Regards,

Alex Brecher

Visit us at http://www.Successfulhosting.com
We'll make your web site a success!

Get your own domain name for only $14.99
http://www.DiscountDomainRegistry.com

*****PLEASE DO NOT DELETE ANY PART OF THIS MESSAGE WHEN REPLYING*****
----- Original Message -----
From: "Charles Daminato" <[EMAIL PROTECTED]>
To: "Alex Brecher" <[EMAIL PROTECTED]>
Cc: "discuss-list" <[EMAIL PROTECTED]>
Sent: Sunday, January 06, 2002 11:29 AM
Subject: Re: opensrs errors for multilingual domains


> Alex,
>
> Thank you for the feedback.  We believe we're very close to solving this,
> but over the weekend it's difficult to get a LOT of headway, since some of
> the proposed fixes may go deep into the workings of the system, and we'd
> rather have full staff online (not to worry, we're hoping the fix will not
> have any visible impact, but we'd rather be 100% sure with more than a
> skeleton staff)
>
> Charles Daminato
> TUCOWS Product Manager
> [EMAIL PROTECTED]
>
> On Sun, 6 Jan 2002, Alex Brecher wrote:
>
> > Since Thursday we have had 20 domains fail due to this error. We're
> > personally editing our own scripts to ignore >127 ASCII characters, but
this
> > is going to take a day or so to accomplish.
> >
> > Best Regards,
> >
> > Alex Brecher
> >
> > Visit us at http://www.Successfulhosting.com
> > We'll make your web site a success!
> >
> > Get your own domain name for only $14.99
> > http://www.DiscountDomainRegistry.com
> >
> > *****PLEASE DO NOT DELETE ANY PART OF THIS MESSAGE WHEN REPLYING*****
> > ----- Original Message -----
> > From: "Charles Daminato" <[EMAIL PROTECTED]>
> > To: "Alex Brecher" <[EMAIL PROTECTED]>
> > Cc: "discuss-list" <[EMAIL PROTECTED]>
> > Sent: Sunday, January 06, 2002 12:55 AM
> > Subject: Re: opensrs errors for multilingual domains
> >
> >
> > > Unfortunately we have not gotten to the bottom of this.  I'm certainly
> > > hoping this isn't happening with ALL your registrations?  We found (so
> > > far) that this only occurs with certain applications, those with >127
> > > ASCII characters in the contact information.
> > >
> > > Charles Daminato
> > > TUCOWS Product Manager
> > > [EMAIL PROTECTED]
> > >
> > > On Sat, 5 Jan 2002, Alex Brecher wrote:
> > >
> > > > Has this been resolved yet ? We're still getting the following
errors
> > with
> > > > regular registrations:
> > > >
> > > > Registration attempt failed: Invalid XML or unsupported high-end
ASCII
> > > >
> > > > Best Regards,
> > > >
> > > > Alex Brecher
> > > >
> > > > Visit us at http://www.Successfulhosting.com
> > > > We'll make your web site a success!
> > > >
> > > > Get your own domain name for only $14.99
> > > > http://www.DiscountDomainRegistry.com
> > > >
> > > > *****PLEASE DO NOT DELETE ANY PART OF THIS MESSAGE WHEN
REPLYING*****
> > > > ----- Original Message -----
> > > > From: "Charles Daminato" <[EMAIL PROTECTED]>
> > > > To: "Jose Luis Moya" <[EMAIL PROTECTED]>; "discuss-list"
> > > > <[EMAIL PROTECTED]>
> > > > Cc: "Horacio" <[EMAIL PROTECTED]>
> > > > Sent: Friday, January 04, 2002 11:13 AM
> > > > Subject: RE: opensrs errors for multilingual domains
> > > >
> > > >
> > > > > Actually, we have tracked down a minor issue that occured as a
> > component
> > > > of
> > > > > the move, and are working to solve this issue.  We will advise.
> > > > >
> > > > > Charles Daminato
> > > > > OpenSRS Product Manager
> > > > > Tucows Inc. - [EMAIL PROTECTED]
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: [EMAIL PROTECTED]
> > > > > > [mailto:[EMAIL PROTECTED]]On Behalf Of Jose Luis
Moya
> > > > > > Sent: January 4, 2002 11:07 AM
> > > > > > To: discuss-list
> > > > > > Cc: Horacio
> > > > > > Subject: Re: opensrs errors for multilingual domains
> > > > > >
> > > > > >
> > > > > > We have nearly the the same problem, and also at manage, with
> > domains
> > > > > > already registered.
> > > > > > My question is what are we suppose to do with domains that are
> > already
> > > > > > registered and have invalid characters in the contact details.
How
> > can
> > > > we
> > > > > > not use complete character set in city name or country?
> > > > > >
> > > > > > Thanks.
> > > > > >
> > > > > > Jose Luis Moya
> > > > > >
> > > > > >
> > > > > >
> > > > > > > From: "Charles Daminato" <[EMAIL PROTECTED]>
> > > > > > > Date: Wed, 2 Jan 2002 13:07:55 -0500
> > > > > > > To: "???" <[EMAIL PROTECTED]>, "discuss-list"
> > > > > > <[EMAIL PROTECTED]>
> > > > > > > Subject: RE: opensrs errors for multilingual domains
> > > > > > >
> > > > > > > This will happen if you have multilingual characters in the
> > contact
> > > > > > > information; the XML system we use does not allow for high
(>127)
> > > > ASCII
> > > > > > > characters (and has not since Sept 2000) unless you use the
old
> > > > > > (deprecated)
> > > > > > > API (which does not support multilingual names).  Apologies;
> > > > > > we're looking
> > > > > > > for a way around this.
> > > > > > >
> > > > > > > Charles Daminato
> > > > > > > OpenSRS Product Manager
> > > > > > > Tucows Inc. - [EMAIL PROTECTED]
> > > > > > >
> > > > > > >> -----Original Message-----
> > > > > > >> From: [EMAIL PROTECTED]
> > > > > > >> [mailto:[EMAIL PROTECTED]]On Behalf Of ???
> > > > > > >> Sent: December 27, 2001 7:13 AM
> > > > > > >> To: discuss-list
> > > > > > >> Subject: opensrs errors for multilingual domains
> > > > > > >>
> > > > > > >>
> > > > > > >> support isn't answering because it's holiday season so this
is
> > > > > > >> causing many problems :(
> > > > > > >>
> > > > > > >> we are getting errors registering multilingual domain
> > > > > > >> registrations after your servers moved... we were registering
> > > > > > >> korean domains(UTF-8) without any problems before your
servers
> > > > > > >> moved, but after your servers moved we have not been able to
> > > > > > >> register any domains through our cgi, which has NOT changed.
no
> > > > > > >> upgrades have been done to our server.
> > > > > > >>
> > > > > > >> this is the error we keep getting: Invalid XML or unsupported
> > > > > > >> high-end ASCII
> > > > > > >>
> > > > > > >> please look into this carefully as we can register domains
> > > > > > >> through the reseller interface fine but NOT through our cgi,
> > > > > > >> which has not been modified in any way, nor has it's
> > > > > > >> environment(server, perl, web server software, etc)
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > > >
> > >
> >
> >
>

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