If you are having difficulties in obtaining this information, there is
some advice on the transfer page which I'll include here:

<snip>
.info "auth code"

The "auth info" code is created at the time the domain is created.
Transfer commands must contain this auth info code to confirm transfer
authority. The current Registrar of record will have the auth info code
and must provide it to the Registrant.  The ICANN-Afilias contract says "a
Registrar must provide a copy of the transaction identifier information
[auth code] to the domain registrant, who will need this information to
request a domain transfer through a different Registrar". (Appendix C,
Section H, page 3).

In addition, in the ICANN-Afilias contract, Appendix F 3.10, it says:
"When transferring sponsorship of a Registered Name to or from another
registrar, Registrar shall comply with the requirements of (Appendix F)
Exhibit D." You may want to read Exhibit D for more details.

Contracts are available here: 

http://www.icann.org/tlds/agreements/info/ 

The sponsoring Registrar must provide the auth info code to the
Registrant. If they do not, the Registrar is in breach of their
Registry-Registrar Agreement and the Registrant should contact Afilias
customer support [EMAIL PROTECTED] who can help them force their Registrar
to comply with the requirements.
</snip>

Afilias had agreed to assist in enforcing these rules.

Charles Daminato
TUCOWS Product Manager
[EMAIL PROTECTED]

On Mon, 7 Jan 2002, Genie Livingstone wrote:

> Hi fellow resellers:
> 
> I promissed to keep you posted on .info transfers and out Netslow
> friends:  well, here ya go - directly from our customer's input.
> 
> Can Compliance dept of OpenSRS help????
> 
> Cheers
> Genie
> 
> ----- Original Message ----- 
> From: "protected for clients privacy'
> To: <[EMAIL PROTECTED]>
> Sent: Monday, January 07, 2002 10:35 AM
> Subject: Help!
> 
> 
> > Dear Eye,
> > 
> > I am trying to transfer four domains to my account
> > with you. My username is ******. The domains will
> > be listed below. Unfortunately, when asked for the
> > auth code, verisign tells me that the codes do not
> > exist, and all I need to do is change the name server
> > info in my account with them and the domain names will
> > transfer. Is this correct? If so, please give me the
> > name server info so that I may manually transfer the
> > names. If not, tell me what to do from this point on.
> > 
> > The domain names are:
> > 
> > S**********a.info
> > C***************d.info
> > C*****************s.info
> > S************s.info
> > 
> > Sincerely,
> > 
> > J****** D***********
> > 
> > __________________________________________________
>  
> 
> 
> 

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