So we should change our needs and expectations to accommodate the technology that has failed to meet them? I completely understand not wanting to revise the model, but since it isn't working...
Personally (as a registrant) I have over a hundred .info domain names that I want to move to OpenSRS for ease of management. I would have registered them there in the first place, but the mechanics of Afilias' landrush forced me to use a variety of registrars I normally would not. I have requested auth info codes from all the registrars involved, and have received the email equivalent of a "blank stare" from most of them. For my own domain names I am interested in the assistance you mention. For my customers, I want to avoid this type of resource-intensive support issue, so I would like to see the problems fixed. Threatening to report registrars to Afilias for breach of contract is not very effective - when is the last time a registrar (or registry) was successfully forced to honor a contract? Education is part of the problem, but once the registrars are educated, they then have to implement changes to allow registrants access to and ability to change their auth info codes. Without requiring these changes for continued access to the registry, many of them will be slow to comply. After all, the only time a registrant needs the code is to transfer away from them. ----- Original Message ----- From: "Charles Daminato" <[EMAIL PROTECTED]> To: "Chuck Hatcher" <[EMAIL PROTECTED]> Cc: "Tindal, Richard" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Monday, January 21, 2002 7:51 AM Subject: Re: Re[2]: .biz Transfer Policy > Chuck, > > The problem with abandoning the auth_code bit is because EPP is built > around that contact/object/auth_code model (which .biz is built around, > and .info as well). It would require a re-write of many functions at the > registry level, which (if I were in anyone's shoes) I'd definitely NOT > want to do. > > We do offer assistance for registrants for .info (with some backup from > Afilias), which I'm hoping Neulevel is looking into (I'm not dealing with > them directly, Rick Baraniuk's the .biz-guy). > > Still - you can see the text we offer to registrants here: > > http://rr-n1-tor.opensrs.net/transfers/info_authinfo.html > > Effectively it's a matter of education, which will take time (as it took > time for many registrants to realize there was more of a choice than just > network solutions). > > Charles Daminato > TUCOWS Product Manager > [EMAIL PROTECTED] >
