WHat has always worked for us was to have the domain owner make the fax on their letterhead. SIgn & fax to us. We then sign and ass our reseller name and fax to OpenSRS along, and email the reseller support address also to let them know to do it.
Jo Shea -----Original Message----- Hi, regarding the procedure (canned response below taken from opensrs mailing list search) for requesting formally the password when the admin contact of the end client no longer works - i would like to ask: * the fax should be on the RSP's letter head or the Registrant's letterhead? * should both parties sign the same fax, or should there be 2 faxes, one with sig. of each?
