If you submitted your problem to the OpenSRS reseller support address,
you'll get a response (it may not be as quick as usual since they did
announce they would be responding to emergencies only today due to the
holiday).

If you didn't submit it to support, and only posted to this list, you may
not get the response you were looking for.  This list is great when you need
assistance other RSP's can provide (more so if you provide information
needed to understand the problem - like the names of the domains you were
having trouble with) but isn't an official OpenSRS support channel.  Several
helpful OpenSRS personnel do frequent the list, and often provide timely
assistance here, but with vacations, holidays, etc. it isn't always
instantaneous.

You may already know all that, but when you wrote "I have yet to receive one
from OpenSRS" about a problem you posted two hours earlier on the evening of
an announced holiday, it really annoyed me.  Forgive me if I read more into
your comment than you intended.



----- Original Message -----
From: "Mike Allen" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Friday, March 29, 2002 10:15 PM
Subject: Re: Can someone look this up?


> Hi Bill,
>
>     Problem is, I had been trying to look the info up on it for 2 days.
Some
> names would pop right up, but a couple (Like you said) would do nothing,
> time out (On NSI's) and on OpenSRS it would respond "UnAble to parse
> registry response"   It has been horrible, but a couple hours ago the
> transfers that I submitted went through think god ;)  I was concerned as I
> didn't get to review the exp. dates etc before submitting.....
>
> Thanks for the response though Bill. I have yet to receive one from
OpenSRS.
>
>
> --
> Mike Allen, 4CheapDomains.Net
> [EMAIL PROTECTED]
> http://www.4CheapDomains.Net
>
> ----- Original Message -----
> From: <[EMAIL PROTECTED]>
> To: "Mike Allen" <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Friday, March 29, 2002 8:11 PM
> Subject: Re: Can someone look this up?
>
>
> > Mike,
> >
> > >     Can Scott or someone at OpenSRS find out something about 2 names
> > > that I need to be working on? Every time I try a whois on them,
> > > NOTHING happens. Sometime a "Unable to parse response" comes up...
> >
> > I noticed the Verisign Registry WHOIS has been very flakey today.  I
don't
> > what WHOIS server you are using, however its possible that the WHOIS
> > server is first attempting a lookup at the registry WHOIS and when it
> > flakes out today, it either times out or returns nothing.
> >
> >

Reply via email to