Nope...have processed many by telling the customer to fax srs with the details directly. SRS promptly changed the contact details, and emailed us.. we didn't have to approve, or anything...hrmmm.... Great when you want it fast, but I definitely see the potential for problems.
J -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Chuck Hatcher Sent: Tuesday, April 02, 2002 4:25 PM To: [EMAIL PROTECTED] Subject: Re: OpenSRS changes admin contact email without RSP approval? The stated policy WAS that a fax needed to have the signatures of the registrant AND the RSP. I don't know if the stated policy was ever enforced - the only time I ever had to change a customer's email I had them fax their request to me, and then I annotated it and faxed it on to OpenSRS. I didn't know it was an option for me to step back and let OpenSRS take care of the end user (actually I thought it was OpenSRS policy NOT to deal directly with the registrant unless the RSP failed to do so). I really don't care what the policy is - I just want it to be documented and followed by everyone involved. ----- Original Message ----- From: "Charles Daminato" <[EMAIL PROTECTED]> To: "Chuck Hatcher" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Tuesday, April 02, 2002 1:58 PM Subject: RE: OpenSRS changes admin contact email without RSP approval? > afaik the RSP is not notified (and historically has not been) but we do not > send the password once the change is made, the user must contact you anyway > to complete the process. > > I will speak to the folks that handle these changes and see if there can be > an extra step added to the process. > > Charles Daminato > OpenSRS Product Manager > Tucows Inc. - [EMAIL PROTECTED] > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]]On Behalf Of Chuck Hatcher > > Sent: April 1, 2002 4:45 PM > > To: [EMAIL PROTECTED] > > Subject: OpenSRS changes admin contact email without RSP approval? > > > > > > I just got the following email from [EMAIL PROTECTED]: > > > > ------------------------------------------- > > Hello, > > > > As per the faxed request from xxxx xxxxx, The Admin Email for this domain > > has been changed. The Registration Service Provider, xxxx at > > [EMAIL PROTECTED], can now send the login/password to the domain owner. > > > > You can contact them directly with any further questions. > > > > Please ensure your Admin Email address is always valid as it is > > the only way > > to recover a lost password. > > > > Thanks, > > > > xxx xxxxx > > OpenSRS Admin. > > > > ------------------------------------------- > > > > This is disturbing, since I was not aware the customer was in the > > process of > > having the address changed. Previously OpenSRS required the > > consent of the > > RSP to effect this kind of change, and I question the wisdom of > > changing the > > policy. Possibly OpenSRS thinks that since the RSP still controls the > > sending of the username and password, all is well. But what if the "new" > > admin contact immediately initiates transfer to another registrar? > > > > How does everyone else feel about this? Am I being overly paranoid? > > > > > >
