Sounds like a corollary to the 80/20 rule: 20% of their customers generate 
80% of their good press...

m2

At 01:45 PM 5/17/2002, Ross wrote:
>Actually, according to a recent Gartner survey, at least 20% of the world is
>perfectly happy with them. Their VP of Customer Service was quoted as saying
>"We are very pleased with the positive results generated by our renewed
>customer focus. This survey is a great indicator of our success. We will
>continue to improve these numbers throughout the rest of 2002 and into 2003
>and, of course, we hope that no one ever tells this 20% what the Internet
>is..."
>
>Happy Friday all,
>
>
>-rwr
>
>
>;)
>
>----- Original Message -----
>From: "Mark Petersen" <[EMAIL PROTECTED]>
>To: "Swerve" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
>Sent: Friday, May 17, 2002 1:09 PM
>Subject: Re: verisign to auction .bz names on ebay
>
>
> > You know, even with all their money and power, I'm sure glad I'm not them
> > right now.
> > I think I'd rather be middle class and relatively powerless, and *not*
>have
> > 80% of the world pissed at me.  ;o)
> > -Mark
> >
> > ----- Original Message -----
> > From: "Swerve" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Friday, May 17, 2002 8:35 AM
> > Subject: Re: verisign to auction .bz names on ebay
> >
> >
> > > if enic is the registrar auctioning the names,
> > > then Verisign is in control as Verisign owns enic.
> > >
> > > Actually Verisign owns everything now, including this moment in time.
> > >
> > > Isn't the extreme concentration of wealth super duper?
> > >
> > > Swerve
> > >
> > > > From: "Winston D. Neutel" <[EMAIL PROTECTED]>
> > > > Date: Fri, 17 May 2002 10:36:50 -0400
> > > > To: <[EMAIL PROTECTED]>
> > > > Subject: Re: verisign to auction .bz names on ebay
> > > >
> > > > Mark Jeftovic wrote:
> > > >
> > > >> It seems ok for me to see cash starved ex-Sex Pistols (Steve Jones)
> > > >> auctioning his guitars on ebay...but Verisign auctioning .BZ domains?
> > > >>
> > > >> Too weird. A guy forwarded me an email about this a couple weeks ago
> > and
> > > >> I thought it was a crank.
> > > >>
> > > >>
> > > >
> >
>http://story.news.yahoo.com/news?tmpl=story&ncid=581&e=4&cid=581&u=/nm/20020
>
> > > > 508/tc_nm/tech_ebay_verisign_dc_2
> > > >>
> > > > Shorter link for story: <http://tinyurl.com/5tz>
> > > >
> > > > What is Verisign's relationship to the .bz registry? The story says
> > > > "VeriSign is overseeing the registry for the ".bz" domain" but that's
>a
> > > > little vague. The "About Us" section of <http://www.nic.bz> doesn't
> > mention
> > > > VeriSign.
> > > >
> > > > The domains being auctioned, listed at <http://tinyurl.com/5tw>, show
> > > > enic.cc as the registrar, e.g. wine.bz <http://tinyurl.com/5u7> and
> > > > whois.enic.cc returns "No match for wine.bz"
> > > >
> > > >
> > >
> >
> >

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