I have found recently that they seem to take a few hours, but they do
eventually arrive in my (or my customer's) inbox. Today, however, I needed
to send one and it arrived within minutes.

Brian O'Donnell
Doctor PC
www.doctorpc.ca

----- Original Message -----
From: "myOstrich Internet" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, May 23, 2002 9:59 PM
Subject: Password emails not going out?


> Hi,
>
> Can anyone tell if password emails are stuck and not being sent out?
>
> I have a customer who is trying to find out his password and when he
> asks for it to be mailed to him, nothing happens.
>
> I just triggered his password to be sent using the RWI, and he did not
> get anything either. I tried sending a password to me for one of my
> domains and nothing has arrived either.
>
> Does this qualify as an "emergency" support item, or will I be charged
> $100 for paging someone on this one...
>
> It's certianly not a "whoa, the world is crashing" emergency, but try
> telling the customer that it's not a problem...
>
> Thanks,
>
> -Tim
>
>

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