I may disagree. Did you say, "June, when the domain will renew?" So the domain has NOT expired?
What is the issue here? No ack from [EMAIL PROTECTED] or no release from NSI due to non-payment of an invoice due in June? Please advise. Best, Loren "wxWeb.com" <[EMAIL PROTECTED]> wrote: There really is no recourse unfortunately. I hate to put it this way, but this is why I recommend transferring domains many months in advance of their expiration, especially from NSI. Monday, May 27, 2002, 2:38:52 AM, Jamie - Lists wrote: > Sorry to impose on the list, but could you take a look at the below correspondence between myself and ICANN Problem Reports; I'm trying to get a domain transferred out of NSI and running into the > usual... > -----Original Message----- > From: Jamie Price [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, May 15, 2002 12:04 PM > To: [EMAIL PROTECTED] > Subject: Netdatacenter.com Change of Registrars FAILED... > Hello: > I am a support engineer from HostMySite.com, a reseller of OpenSRS. Since > April 23rd I have been attempting to transfer the domain name > 'netdatacenter.com' from Network Solutions to our own OpenSRS account. > Below is the information from my OpenSRS account regarding this transfer. > As you can see it was initiated and re-initiated several times, but at least > at one point the process went all the way to NSI because of the May 6th note > (i.e. this all isn't because I have a bad email address). I have called > Network Solutions on 4 separate occasions and spoken with numerous customer > service reps and even 2 managers. My Service Request Numbers for Network > Solutions are 1-1E6LLN and 1-1E5ICZ. > 11-MAY-2002 20:31:44 Mon May 6 14:45:44 2002 Domain transfer declined by > current registrar: NSI > NIC tracking number: NIC-020501.6aa8 > Wed May 1 07:26:51 2002Transfer Request message sent to [EMAIL PROTECTED] > Wed May 1 05:22:43 2002 Transfer timed out waiting for owner approval. > Tue Apr 23 12:05:58 2002Transfer Request message sent to [EMAIL PROTECTED] > 09-MAY-2002 18:33:25 Transfer Request message sent to [EMAIL PROTECTED] > Network Solutions has repeatedly denied my attempts to transfer this > domain claiming that I owe money - the account in question has an invoice on > it fro this coming June, when the domain will renew. So, in effect, they > have PRE-BILLED ME and are refusing to allow me to transfer my domain > because of this supposed outstanding debt. I have continually complained > and vented at them but they refuse to put in on the phone with anyone that > can actually do anything - they merely give me a number and 'escalate' the > issue. I have spoken with my contact at OpenSRS and there appears to be > nothing he can do about this. Please help give me some sort of > alternative - I feel as though I'm dealing with a corrupt, incompetent > organization with no clear authority over them. > Regards, > Jamie Price > Email: [EMAIL PROTECTED] > http://www.HostMySite.com > Get your FREE .com, .net, .org, .biz and .info domain name at > HostMySite.com! > Phone: International 302.731.4948 | Toll Free: 877-215-4678 > ************************************************************************************************************** > ----- Original Message ----- > From: "ICANN Problem Reports" <[EMAIL PROTECTED]> > To: "Jamie Price" <[EMAIL PROTECTED]> > Sent: Tuesday, May 21, 2002 1:12 PM > Subject: RE: Netdatacenter.com Change of Registrars FAILED... > Thank you for your inquiry. > Although we review complaints to discern trends, ICANN's mission does not > include handling customer-service issues. Complaints about a registrar's > performance that can not be resolved with a registrar may be addressed by > private-sector agencies involved in addressing customer complaints, or by > governmental consumer protection agencies. If you'd like, we would however > be happy to forward your complaint to the registrar for review and further > handling. > If you're having trouble transferring your domain from one registrar to > another, you should contact the registrar you want to transfer to for > assistance. If your preferred registrar is having any trouble processing > your transfer, your registrar can obtain assistance from ICANN or the > registry operator as appropriate. > We hope this information is helpful. Please let us know if you have any > additional questions. > Best regards, > ICANN -- Best regards, William X Walsh <[EMAIL PROTECTED]> -- OpenSRS installation and customizations Payment Processing Integration Apache Installation and Support Services http://www.wxsoft.com/
