> *I* would have thought that refunds could be denied, given the item. I > verify that the billing address on the registration matches that on the > card. A customer said he thought the SAME was true. Heck, even airlines > will not refund a ticket after 1 day, even if the plane doesn't leave for > a month. Even though they haven't lost any money. They oversell anyway.
A refund can be denied... But you have to prove that it's legit. Every bit of data you might use to verify a customers account info will match, letter for letter, bit for bit, the data my customers give me to charge their credit cards. Address verification and similar are not absolute fraud protection. They're good, but even if every single end user does their job protecting their data, as long as there is one employee working at one merchant ANYWHERE in the world who is dishonest, it's not perfect. -- `Be that word our sign of parting, bird or fiend!' I shrieked upstarting `Get thee back into the tempest and the Night's Plutonian shore! Leave no black plume as a token of that lie thy soul hath spoken! Leave my loneliness unbroken! - quit the bust above my door! Take thy beak from out my heart, and take tha form from off my door! Quoth the raven, `Nevermore.'
