Robert L Mathews wrote:
Abuse reports should go the domain owner's ISP, not the domain owner's WHOIS address. The person at the WHOIS address is presumably the bad guy. It makes no sense to send complaints to the bad guy.You seem to believe that there is usually a model where domain-owner->ISP->connectivity.
For most I have any dealings with, domain-owner->connectivity. There is no "hosting" ISP.
This is *exactly* why I said public WHOIS is a historical accident. It was set up to provide people with a way to contact network operations personnel, and everyone who "owned" a domain was in that category.
Pretty much everyone I ever deal with is in that category.
(As a secondary observation, even if the domain ownership information was useful for abuse reports, the postal address is unlikely to be needed. An e-mail address and possibly a phone number would be sufficient, and would address many of the concerns people have.)
Legal notices and other written correspondence must be possible.
Okay. But unfortunately most of us are in the business of selling "all those personalized domains". If you don't want those customers, that's fine, but I'd have to guess you're in a minority among OpenSRS resellers.Since I'm in the "business" of giving them away to folks who need them and can't afford to buy them (as with lots of other Internet services), I have little sympathy for people turning what should be a fre service into a business. Now that it's done, it's a necessary evil I need to circumvent, but that doesn't mean I need to support it.
Hmmm. Have you tried telling this to your customers? I'd love to know how they respond.We don't handle any individual "vanity" issues. We support non-profits and projects who ned a domain to do their business.
I know many people on this list don't care, but I suggest if you're in that category, you ask a few of your small business/personal customers about it.We don't do "small business or personal," and our clients are grateful that we give them the domains they need.