FYI, Network Solutions told the Better Business Bureau that all of my reported issues had been responded to and resolved. Truth be told, I have received NO response from the company and NONE of my issues have been resolved. The company would rather lie than so much as lift a finger to attempt a legitimate solution.
Dave Michael Ho wrote: > > Hi! all > > The netsol always decline any xfer. If you call then, they said > they have sent the email to your domain owner email address to confirm but > no reply. So, they decline the xfer. But, they never send the email to > domain owner. > > At 23:09 12/3/2002 +0000, you wrote: > >Hi all, > >I have just spend 3 weeks trying (unsuccessfully so far) to have a domain > >transferred from Netsol to Tucows, in the meantime I have had to settle for > >a change of DNS to get the client up and running. I have been doing reg and > >transfers since Feb 2000 and I think this is the worst case of deliberate > >refusal that I have encountered, hence the title of this email :-) Here is > >the chain of events:- > > > >On 12th Nov I requested the transfer via the OpenSRS system which confirmed > >the request sent to the admin contact for the domain. Since I saw that this > >was someone in plus.net - the hosting company - I emailed this person to > >confirm the request and asked them to expedite. On 15th I was informed by > >Plus.net support that I they could only handle requests via their ticket > >system. The Transfer request was logged on their system 15th > >Nov. > > > >On 18th Nov I received email confirmation from them that said:- > >"Transfer authorised, will take upto 7 days as it is a transfer of registrar > >and not just a transfer of namesevers/contacts." > >I also received automated confirmation of acceptance from Tucows > > > >On Nov 24th I received the Transfer declined from Tucows > >Requesting Registrar: Tucows, Inc.. > >Current Registrar: Network Solutions, Inc.. > >OpenSRS Order #Id: 7971154. > >The current registrar for the bes-ireland.com domain name rejected the > >transfer request you submitted. > >Pursuant to established Verisign Registry procedures, the transfer is > >declined. > > > >On 25th Nov I re-submitted via OpenSRS and received the confirmation of > >acceptance from Tucows > >On Dec 1st I received the Transfer declined from Tucows > >Requesting Registrar: Tucows, Inc.. > >Current Registrar: Network Solutions, Inc.. > >OpenSRS Order #Id: 8092418. > >The current registrar for the bes-ireland.com domain name rejected the > >transfer request you submitted. > >Pursuant to established Verisign Registry procedures, the transfer is > >declined. > > > >During this time there was ongoing dialogue with Plus.net via their customer > >only ticket system, my client had provided me with his password so I was > >monitoring every day. I have this record if so required. > > > >On Nov 17th they said:- > >".. Please provide us with the DNS of the new host and we will make the > >changes for you...." > >On Nov 29th they said:- > >..." If we are transferring out then we will need the NIC handles of the new > >provider to be able to proceed...." > >On Nov 29th they said:- > >"... We have attempted to transfer this out twice - your gaining registrar > >will have to accept the inbound transfer - Please ensure they are aware that > >you are transferring the domain to their control...." > > > >I repeatedly asked for clarification on the Transfer process as they see it > >but this was not forthcoming. > > > >Everything is 100% in order here, the client is local, we are working on a > >website for him, he is happy to relocate and move to to Tucow/OpenSRS. I > >think that something needs to be done to stop this abuse of power by > >Verisign - different name same old s**t. > > > >Regards > >Des Donnelly
