This comes up quite a bit since .org became "foreign" so I'll send the answer to everyone for future reference.
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Most registries keep their own list of valid nameservers. Any foreign nameserver host record must be added before it can be used.
RSPs can do this via "Add nameserver to all foreign registries" on the Resellers Web Interface.
Nameserver IP addresses are not required by most registries and are not displayed by our system. This does not affect the operation of the nameserver.
Hope this helps
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Robert Rivers
Tucows/OpenSRS Technical Operations
Blue Box Internet wrote:
OK I'll start from the top :) We registered a domain a week ago, created 2 hostnames in manage.opensrs with individual IP addresses and then pointed the domain at them in manage.opensrs, no problem, domain works fine, let's call it domain1.com. Two days later the guy registers another domain, domain2.com and wants to point it at domain1.coms name servers, every time we try we get:Unable to update nameservers: Command failed: unable to verify existence of nameserver ns.domain1.com Now it exists in manage.opensrs, it is being used by domain1.com and the zone files/reverses exist etc and both are opensrs domains, so why won't it work. A day later we get a support call from another customer, he registered a new domain and when trying to change the name servers it will accept his ns.dom.com but not ns2.dom.com both are created in manage.opensrs and both are being used by other opensrs domains. He gets the same error. Later that same day another customer has the same problem with name servers that are created and in use. So what's going on? I have opened tickets with opensrs but 3 days later still no reply from them, any help appreciated, as customer 1 is coming up to a week without it working. I can't see any errors made in the host name creation and like I said they are working for other domains just not these. Customer 3 did receive a reply from opensrs saying the problem was easily solved and get in touch with us, I wish! Regards Gary
