Heyall,

Wondering some things about the email service:

- the web site literature talks about a "99.99% availability promise".  I
gather that this does not imply a guarantee?  i.e. if we made such a
guarantee to our end-users, then we would be left holding the bag should
the system not perform to that level?

- the literature also talks about a 90-day money-back guarantee. 
However, the contract does not discuss this at all, and in fact
represents all moneys paid by the RSP as "non-refundable amounts"
(Section 5, Fees).  What is the deal here?

- in the seminar on wednesday, Peter mentioned that mailboxes can be
transferred and reconfigured at any time during the contract period (e.g.
if one person leaves and the mailbox is to be re-assigned).  Does this
apply within a given domain only, or are they transferrable across
domains?  For example, say I would like to establish a mailbox for use as
a demo, which I could attach to different client domains for e.g. one or
two-week periods on each domain.

thanks,

-ben

(posting to list as no doubt these questions are of interest to others too)

-- 
Ben Kennedy, chief magician
zygoat creative technical services
613-228-3392 | 1-866-466-4628
http://www.zygoat.ca


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