I have a (somewhat worthy, 5-letter, and, OTOH, adult) domain at NSI (NetSol, VeriSign, etc.) I go like, hmmm, say, let me transfer this to OpenSRS, so I submit a transfer request. I wait. NSI declines the transfer and provides some obscured reasoning. Excellent.
I initiate some more transfer requests with no success. Then I e-mail support - no success, either. Then I gather a few dozen e-mails addresses at NSI, and send out some mails randomly, demanding an answer. Finally I get an answer which explaines that the transfer was declined since the domain is epxired.
Interestingly, the domain is NOT expired. It is not even close to it. Some more e-mailing, and I am finally told that the domain is not expired, but it is in an unpaid state (???), since I have initiated a chargeback on my CC. (I did not. The bank I have this CC with does not even know what chargeback means.)
A few months pass, and I get a little annoyed. I try the transfer again... same old result. So I go to ICANN.org and submit some NSI flame. Surprisingly, after two days, I get an e-mail from NSI customer service that they see no pending transfer request submitted for this domain. Also, the domain was paid for, and it will expire in the next century or something, they said.
Well... argh.
So I submit another transfer... I get no answer... the wind of madness is approaching. After a few days I send a reply to customer service with content like "I told you" and "this is what I was talking about" and "the Bear of Chaos will slaughter you all" and things like that. Ooops, the transfer goes through. tada.wav.
Drawing the conclusion is left as an excercise to the reseller.
- Cs. ps: I will never know if I got two years for free at NSI or not.
