Then, if you presume that we are acting on behalf of the registrant, why do you give us no control whatsoever over the domain?
When a customer comes to us to modify a record, we have to tell him "We will send you the password. Send it back to us so that we can make the changes." Then he inevitably says: "That is such a stupid system. If you have the password to send me, why do I need to send it to you?" To which we reply: "We don't have the password. That email that appears to come from us doesn't, and we have no access to it, although our name is plastered all over it." Now our customer thinks that it is even more stupid than previously thought, and in some cases says: "Well, I'll just go to a registrar/reseller who can make those changes for me."
Yes, this is extremely idiotic (and a major pain in the butt) and something I really hate about OpenSRS.
-- Phillip Beazley Onvix -- Website Hosting, Development & E-commerce Visit http://www.onvix.com/ or call 727-578-9600.
