Well then, in light of Peter's go-ahead, I'll ask a few more questions.

----- Original Message -----
From: "R. Peter Ejtel" <[EMAIL PROTECTED]>
To: "TMJ" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Wednesday, February 26, 2003 9:24 AM
Subject: RE: More questions about email


> Hi Todd,
>
> 1) Email Forwarding
> ----------------
> Unfortunately as with any email system, in order to have a domain use
email
> on it's own it would need to be activated in some  type of email system,
and
> for ours it would require at least one pop box per domain in order to
> function. Once a domain is activated for email, this could be accomplished
> through email forwarding, which we plan to release in the June timeframe.
> If the user did choose to purchase one pop box for every domain (Not
> necessarily through us), they could POP them into one mail interface using
> Remote POP, which is found under WebMail Options, Remote POP.  If all pop
> boxes were purchased on our system, then they can accomplish this
> additionally through the folder sharing option that is available.

I'm amazed that you'd release the product without forwarding.  Or maybe I
misunderstand.  Are you saying that you don't even have the ability right
now to forward mail from one of the paid mailboxes?   As a small web hosting
provider, I'd estimate 90% of our customers have their email forwarded to a
mailbox elsewhere.

Our email software currently permits us to create 'synonym' domains, in
which domain 'B' is exactly equivalent to the real domain 'A'.  It's very
convenient, since many organizations use numerous domain names for their web
site and people will get email addressed to any one of them.  This doesn't
require the creation of aliases, forwarders, or mailboxes.  I'd suggest you
implement something similar and perhaps charge a nominal annual fee for each
domain synonym.  Charging for a mailbox in each domain, just to have it
forwarded to another mailbox on the same server would be highly
unacceptable.  Not to mention a pain in the butt to manage.

Do you offer any kind of secondary (backup) email service?  This might be a
worthwhile product attractive to ISP's.  Perhaps charged by domain per year.
I think offering secondary DNS would be another good idea, chargeable also
by domain.  There are a few companies offering these services, but it would
be nice to get it all under one roof, with good service and well-written web
user interfaces.

Jim


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