Re: Lost Year?

[Derek J. Balling]

Did you pay with a credit card? Dispute the charge.

D

On Monday, June 30, 2003, at 03:11 PM, Jim McAtee wrote:

Thanks, all.  I guess I screwed myself, then.  I recall reading about 
this
situation now on this list, but wasn't paying close enough attention.  
I've
emailed Netsol, but I don't expect much luck either.  We'll probably 
end up
issuing a charge-back on the credit card used for the renewal.

If we ever get the dough back, at least we'll have saved $25.

Jim

----- Original Message -----
From: "WebWiz" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, June 30, 2003 12:14 PM
Subject: Re: Lost Year?

This is a byproduct of the screwy rules that the registry uses.

If a domain is transferred within 45 days of a renewal, then the 
renewal
year is removed (and refunded to the original registrar) and a year 
is added
back for the transfer.

Good luck getting your money back for the lost year from Network 
Solutions
(but trust me, they got their money from the Registry).

I've gotten in the habit of advising customers who renewed an expired 
domain
at NetSol to mark their calendar and not try to transfer it for at 
least 60
days.

Regards,
Eric Longman
Atl-Connect Internet Services
----- Original Message -----
From: "Jim McAtee" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, June 30, 2003 1:41 PM
Subject: Lost Year?

We just transfered a domain from Network Solutions to OpenSRS and it
appears
that the additional year of registration hasn't been added.

The history of this domain is that it was allowed to expire by the 
domain
registrant this past June 11th.  I went into the Netsol web site and 
was
able
to pay for the domain's renewal for one year on about June 19th.  The
domain
was reinstated that night.  We then transfered the domain to OpenSRS 
on
June
26th.  I believe the transfer was completed early on the 27th.  The 
domain
expiration currently appears as 10-Jun-2004, rather than in 2005.

Explanation?

Thanks,
Jim