I basically bit the bullet, for now, and unlocked the clients domains. I was in contact with tucows compliancy, but I had a hard time even convincing them that the domain was still unpaid for they were left assuming "I see that they have indeed paid your company some monies, I would naturally assume that the payments are for the domain names"; and ignoring most of what I had to say with regards to payments and any other business procedures.
Of course they also offered no other choices but "take him to court", which can be nice and costly - and quite a pain for out of province/country clients. I now just have to wait and see if said client actually pays. The policy about not being able to use domain locking to hold/prevent a client for jumping ship while they owe money needs to be changed. Resellers need better protection, especially when there's no physical product to seize or withhold. Of course with all lessons learned my own policies have changed with this whole fiasco. Thanks to all for your input in the matter. ~ Darryl
