On 11,10,03 at 11:11 am -0400, Bill O'Hanlon wrote:

>I've got a customer trying to do a transfer in of a few .orgs from
>Dotster and Register.com.  Does anyone know where they can get their
>auth_code for their domains?

Tell them to phone their current registrar.

I've been dealing with one of these as well -- customer is transferring
in net/org/ca variants of the same domain, and auth code for the .org was
proving a problem.  She phoned the registrar and was given a code which
obviously suggested that the registrar was still in process of migrating.
 Despite this, it has been impossible to do the transfer -- the
confirmation screen returns an error "paramater value policy error".

Apparently the message is coming from the org registry and nobody at
Tucows has heard of it nor knows what it means.  I'm awaiting an
explanation (Robert and/or Joey were going to enquire at the registry).

(To make things even more fun, the domain was set to expire yesterday...
so it remains to be seen how this will play out.)

-ben

-- 
Ben Kennedy, chief magician
zygoat creative technical services
613-228-3392 | 1-866-466-4628
http://www.zygoat.ca


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