Thanks Tim, you are right. That seems to be exactly the problem as the DNS changes took sometime to propagate and seems the server makes a DNS check before dealing with the domain to eliminate spam.
Best Regards, Ramy Nabil http://www.mydomreg.com Tim Hewitt wrote: > You need to go into the Email RWI and make sure that the domain is enabled/active > for email. > > This is in the "Search Domains Activated for Email" section. > > If the domain does not show as "active" here, then either you did not define your MX > record for the domain to be > webmaillogin.com - or the DNS changes have not yet propagated so that the email > service recognizes this has been done. > > Email addresses will not be manageable until the MX record correctly resolves. > > -t > > -- > Tim Hewitt > myOstrich Internet > http://www.myostrich.net > > on 10/23/03 11:08 AM, Ramy Nabil at [EMAIL PROTECTED] wrote: > > > Hi, > > I made my first Email Service Order through the RWI and is shown as "Active", > And made the appropriate changes to the DNS but till now I get the following > error when I try to send a > message to the account : > > I was unable to deliver your message to <[EMAIL PROTECTED]> 571 <[EMAIL > PROTECTED]> prohibited. We do > not relay > > And when try to administrate the account I do get the following message: > > Failed to query the email account <[EMAIL PROTECTED]>: 200::Request completed > successfully. > > And then when click on the <myname> account it gives me : > > Could not query the account in the email server > > Am I missing thing or something is going wrong? > I droped a message to the reseller support two days ago but unfortuantly till > now got no reply except the > autoreply one. > > Best Regards, > > Ramy Nabil > http://www.mydomreg.com >