Sure, I'll do that. I'll just add a line that mentions, that if they enter their DUNS number that the information is not required.
Kim ------------ Kim Phelan Product Manager Tucows, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Christopher X. Candreva Sent: Wednesday, December 31, 2003 11:21 AM To: [EMAIL PROTECTED] Subject: Confuseing letters when ordering True Business ID I've had this happen twice when ordering a True Business ID. I enter the order with a DUNS number. The admin contact gets an e-mail requesting faxed corporate documents. Five minutes later, we get the certificate with the site seal code, and everything is working. Can this be fixed ? Below is the e-mail mys customer received, order ID munged. Thank you for ordering a True BusinessID server certificate. Supplier Order Id: 123456 To establish your True Site credentials and to complete your True BusinessID server certificate request, GeoTrust, the certificate authority must verify your business identity by obtaining and checking certain business registration documents. *Please Note: If you are renewing a Geotrust Certificate from last year, unless your business information has changed, you do not need to submit your documents. Please fax your business registration documents to Geotrust at +1-770-360-9571 and include your Supplier Order ID # 123456 on the fax cover sheet. Example business registration documents include: - articles of incorporation, - business license, - partnership agreement, or other documentation that confirms your business identity. The following information should be contained in the business registration documents: a) Documents that include the name, legal address, and other contact information for the company. b) Documents that describe the location of incorporation for the company. c) Documents that contain the name(s) of key officer(s) or partners. For example, the names of Managing Director, President, Secretary, Chief Executive Officer, Chief Financial Officer, Managing Partner, or Vice Presidents of the company. After receipt of the above documentation, the order processing typically takes two business days. Once processed, you will receive your True Site "smart icon" installation instructions along with your True BusinessID server certificate. Should you have questions about this process, please contact WestNet, Inc. at [EMAIL PROTECTED] Sincerely, WestNet, Inc. ========================================================== Chris Candreva -- [EMAIL PROTECTED] -- (914) 967-7816 WestNet Internet Services of Westchester http://www.westnet.com/
