Sorry, I guess my message was not clear. It's not with OpenSRS, I am fully aware that we have a manual procedure with them for such admin email changes.
Can anyone enlighten me about dealing with this issue at an OUTSIDE registrar, particularly, tmagnic.net. They are not responding to any simple inquiries (sent in English) about how to get a defunct email address changed. If anyone has specific information about how THEY (tmagnic.net) deals with an admin email change when the current email address if defunct. OR what kind of rules they are bound to for this with regards to being a .com registrar - either for this type of change or even just for responding to an inquiry in a timely manner, minimum documentation that must be provided on their website, etc... the only docs are see are UDRP, etc... Jo Shea ----- Original Message ----- From: "Jo Shea" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 05, 2004 6:06 PM Subject: Need advice re: dealing with tmagnic.net > Client is named registrant, but email address is that of past > webdesigner, who did not give the client the login at tamgnic.net. > Client needs to access the domain to change nameservers and/or > transfer to us. Designer's email address is defunct; we found > another way to reach him and are awaiting a response. Tmagnic.net > has also not responded to our query sent (in English) to > <[EMAIL PROTECTED]> asking about any kind of manual procedure > to get the admin email changed with her proving she is the named > registrant. > > What can we do in this case?
