If I may throw in my 2c.
As a part of the official LibreOffice Drupal website development we
will be creating a Q&A area where there are standard questions and
answers, but it will also give people the opportunity to ask their own
questions and have them answered quickly by anyone else on the website
at the time.

In addition to this we will be setting up support accounts on all of
the major social networks.

IMHO the process of subscribing, confirming, asking the question,
getting relies then unsubscribing seems a little much for an end user
to ask a simple question.

If people would like to have more input regarding the support
mechanisms for the Drupal website which will be launched early next
year please let us know on the website mailing list ;)

Michael Wheatland

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