On 17/03/11 22:25, Rainer Bielefeld wrote: > Steve Edmonds schrieb: > >> Also that link suggests discussing the bug in users list for >> confirmation. > > Hi, > > that might be some misunderstanding. Discussion in mailing list is > recommended if > - there is a well founded suspect that there is no bug, but some > user error or LibO maloperation > - the reporter has problems to use bugzilla > - the reporter hass problems with English language. > >> It would be useful if the procedure for bug confirmation could be listed >> clearly. Looking at the bugs it is not clear how a bug is moved from NEW >> to UNCONFIRMED to CONFIRMED. > > May be you can modify and improve the Wiki text to avoid such > misunderstanding?
Would it be something like; Discussion in the [email protected] mailing list is recommended if - there is a well founded suspect that there is no bug, but some user error or LibO maloperation - the reporter has problems using bugzilla to file a bug - the reporter has problems with English language. When filing a bug clearly describe the bug and the method to reproduce the bug. Set the Status to NEW Enter "UNCONFIRMED" in the Whiteboard area. > > That's a misunderstanding. NEW does not mean "New Report", but "New > confirmed Bug, has to be fixed": > <https://bugs.freedesktop.org/page.cgi?id=fields.html#status> > So the normal order is UNCONFIRMED -> NEW (what means "Confirmed") > Unfortunately Bugzilla's default status is NEW, not UNCONFIRMED, and > it seems there is no way to modify that with the current Bugzilla > version. > I have a choice of NEW, ASSIGNED, RESOLVED in the status drop down. and a new bug certainly is not Assigned or resolved so as you say New is the default. > Unfortunately there is no way NEW -> Unconfirmed for too rare or not > reproducible bug reports. If I can't confirm such a "wrong NEW" report > I add UNCONFIRMED to Whiteboard and NEEDINFO to Keywords: > <https://bugs.freedesktop.org/buglist.cgi?status_whiteboard_type=allwordssubstr&keywords=NEEDINFO&query_format=advanced&keywords_type=allwords&status_whiteboard=UNCONFIRMED&bug_status=NEW&product=LibreOffice> > > > Thank you for your contributions, two-man rule is very useful to > prevent us from wasting developer manpower. > > If you can confirm observation and think that all important > information is included into the report, you should change status to > NEW (or delete "UNCONFIRMED" from Whiteboard and "NEEDINFO" from keyword. As the status is already NEW for a new bug, on confirming a bug should "UNCONFIRMED" from Whiteboard be changed to "CONFIRMED" from Whiteboard. May be I can add a small section in the wiki on confirming a bug > > Best regards > > Rainer Bielefeld > Cheers, steve -- Unsubscribe instructions: E-mail to [email protected] Archive: http://listarchives.documentfoundation.org/www/discuss/ *** All posts to this list are publicly archived for eternity ***
