Martin and All,

When we were in person we started doing a charge for the two-day workshops, but 
the fee was provided back to them in the form of a meal card to use on campus. 
It helped with no-shows. For our smaller workshops, this is not the case, and 
we do have an attrition rate of half or more at some points. Even today, I 
think about 40 of 60 showed up for a Terminal workshop I did.

We tend to get a lot of postdocs in our workshops, but they are a rapidly 
rotating group, and so we usually have enough new users to drive the training 
forward. In the past I would have probably opened more things up to the public 
and paired with a public library, to see if I could find more users.

Cheers,
Zac

Zachary W. Painter, MSLS, NREMT
Engineering Librarian, Stanford University
[email protected]  |  1.650.885.1793
https://orcid.org/0000-0002-4588-7843


________________________________
From: Brian Ballsun-Stanton <[email protected]>
Sent: Wednesday, April 14, 2021 15:22
To: discuss <[email protected]>
Subject: Re: [cp-discuss] Best platforms to advertise workshops

We at MQ always charge a fee for in-person these days -- enough to cover lunch 
and snacks (AU$35 or so). People are quite reasonable about the nominal 
purpose/fee and I agree with Toby that it dramatically reduces no-shows.

--
Faculty of Arts, Macquarie University
ORCID<https://orcid.org/0000-0003-4932-7912> | Book a meeting with 
me<https://calendly.com/brian-ballsun-stanton> | Room B656, Level 6, 25/B 
Wally's Walk
________________________________
From: Toby Hodges via discuss <[email protected]>
Sent: Wednesday, 14 April 2021 10:55 PM
To: discuss <[email protected]>
Subject: Re: [cp-discuss] Best platforms to advertise workshops

Hi all,

(Apologies as we threaten to take this thread further away from the original 
topic of attracting more attendees…)

Adding a fee can also improve attendance

In a previous role, we had some success with only the threat of a no-show/late 
cancellation fee. Honestly, and largely because of the administrative burden 
mentioned by Mario, this was an empty threat that we would not follow through 
on. But it had a noticeable effect when we introduced it, cutting our 
no-show/late cancellation rate from ~30% to <5% …

Cheers,

Toby

On 14. Apr 2021, at 13:13, Mario Antonioletti 
<[email protected]<mailto:[email protected]>> wrote:


Hi Nadine,
         We have thought about this but the prospect of managing a 
refundable/non-refundable fee has always put us off. Our colleagues in the 
ARCHER team at Edinburgh have a variant of this which apparently works very 
well. People are accepted on the proviso that if they do not attend without 
cancelling they pledge to give a nominated amount, £5 or £10, to some charity. 
Apparently people do comply and donate though I am not sure if it improves 
attendance (I will have to ask).
That might be another model that might be worth thinking about though
you will have to chase people up who did not attend. Even if it does
not improve attendance you get a warm fuzzy feeling that any empty
seats did not totally go to waste,

Mario


On Wed, 14 Apr 2021, BESTARD CUCHE Nadine wrote:

Hi, Adding a fee can also improve attendance, from here:
"Attendance In general, it seems that people are more likely to show up if 
they’d paid money to be there. Some
community members have recommended that people pay a registration fee that can 
be refunded to them if they show
up. Obviously, charging for your workshop won’t guarantee that everyone shows 
up. Thus, whether or not your
charge for your workshop, it’s important to communicate the value of what 
you’re providing to your potential
audience. If people can see that they’re really going to get something useful 
out of the workshop, the more
likely that they show up!"
Best, Nadine
________________________________________________________________________________________________________________
From: Mario Antonioletti 
<[email protected]<mailto:[email protected]>>
Sent: 14 April 2021 10:38
To: discuss 
<[email protected]<mailto:[email protected]>>
Subject: Re: [cp-discuss] Best platforms to advertise workshops Hi,
    As Giacomo said earlier, whom I work with, we have not seen a
decline with places filling up pretty quickly. The bigger problem
we face is with no shows which can go up to 33% anecdotally which
is a shame as there are waiting lists so someone not notifying us
potentially excluding someone else in a waiting list who would have
attended. You say you mainly target postgraduates but you could also
go for, and you probably already do, final year undergraduates who
may be undertaking project work which could benefit from software
skills - some of these will go on to become postgraduates but those
that go to join the workforce could also benefit from the upskilling.
Mario
On Wed, 14 Apr 2021, Martin Dreyer wrote:
> This email was sent to you by someone outside the University. You should only 
> click on links or attachments if
> you are certain that the email is genuine and the content is safe.
> Hi Sumana,
>
> We have seen a decline even before the pandemic. We have run a few campaigns 
> to see if we can better get the
> word out, but I do know that a lot of our intended audience has been 
> experiencing the overwhelming task of
> moving a lot of their work online.
>
> This, along with virtual meetings, and working almost completely in physical 
> isolation is most definitely a
big
> factor in attendance as well. So it is something to take into consideration.
>
> Although, I still think it should not be that difficult to fill an online 
> workshop for 15 people seeing that
we
> mostly try to get Post Graduates as they are the ones that will bring in the 
> biggest change in the near
future.
>
> Regards
> Martin
>
> On Tue, Apr 13, 2021 at 9:29 PM Sumana Harihareswara 
> <[email protected]<mailto:[email protected]>> wrote:
>       Martin: you mention that you are in constant decline with workshop 
> sign-ups. Over what period? In
>       particular, were you seeing this decline before the pandemic started?
>
> I have seen anecdotal data from multiple different online event 
> organizers/presenters that, in the past
> few months, attendance has declined. This crosses disciplines and audiences 
> -- weekly religious services,
> one-off programming trainings and presentations hosted by a for-profit 
> platform, a conference-style
> speaker series, a regular meditation meetup, and so on. The explanation I'm 
> hearing is: people are a bit
> overwhelmed by the quantity and duration of online events and are trying to 
> cut down to just the
> essentials.
>
> -Sumana Harihareswara
>
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