On 10/11/07, Bianka McGovern <[EMAIL PROTECTED]> wrote:
>
> > The labels that have unread email in them display in bold and have a
> > number next to them that indicates how many unread messages there are.
>
> For me that's not enough of an indication. I missed important emails
> because of that. New emails should appear in the inbox. That's what
> the inbox is for, right?


New emails always appear in the inbox unless the user explicitly sets up a
filter and specifies the incoming mail to "skip the inbox". I think such
user efforts ought to supersede any designer attempts to force metaphor or
consistency.

Your point about the extra work required to create filters is a good one,
but they offer much more flexibility than merely "skip inbox". Gmail does
not force you to accept filtering outcomes which you don't want -- it merely
allows such outcomes to users who do want them.

Whether their system supports creating -- and comprehending the implications
of -- labels and filters as effectively as it could is a separate issue, but
I think their potential to deliver value is difficult to deny. I for one
would have left this list long ago if not for the ability to section off
mailing lists from personal and school-related emails. (Not to mention the
handy side effect of hiding this list from professors who don't want their
students wasting time on nonacademic reading.) ;-)

~Steven Pautz
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