The company i work in supplies products for companies and other types of organizations. Our company both has UX roles and business analysts. In the company, the "user" whom a UXer and a BA serve to are different. Generally, a BA's users are the top ones who make final decision to buy the product or not. They care about the function of the product. It's of great importantance whether the product meet the company's needs. While the UXer's user are the persons who directly operates the product. They care whether the product is easy to learn, easy to use and so on.
I'm a UXer and have sometimes visted clients with BAs. We held focus group together with most of roles who use the product. And after that, we chosed different roles to do deep interview. For example, if we wanted to collect user problems about the Sales Order application. The BA would interview the sales manager while i prefered to hold a contextual inquiry with a salesman. In the designing period, the BA always plays the leading role. UXers supply guidelines of interaction and GUI to BAs to make sure the interactions are coordinate among all parts of a product( since dozens of BAs work for a product). And Uxers supervise how well the guideline is followed. If the UXers find somethings wrong or get complains from users, they'll discuss with the particular BA on how to improve the interaction. The UXers have the authority to demand a redesign. However, BA's work is shown on the presale exhibition in the form of functionlist, which is the key point affecting the sales. So, sometimes BA seems more important than UXer. If a BA and a UXer fight on something, the project manager may be on BA's side at last. What a pity. Best Yang Zhenyi 2007/10/17, Ma, Kun <[EMAIL PROTECTED]>: > > This may have been discussed before, but I'm unable to find the thread > other than one in 2004 about business process analyst. > I would like to know from you all any experience you have working with > business analyst. How you work together side by side on projects in > terms of roles and process? > I know some company don't have UX or ID roles, BAs wear all the hats. I > would like discuss only the scenario of UX/ID and BA coexist here. > > Thanks, > Kun > > > This e-mail is confidential and is intended solely for the use of the > addressee(s). Opinions expressed are solely those of the author and may not > be those of RedPrairie. Content is not to be relied upon by any person other > than the addressee(s), without prior written approval of RedPrairie. If you > are not the intended recipient, please notify us immediately, destroy any > copies and delete from your computer systems. > If you have received this e-mail in error, any use, disclosure, > dissemination, forwarding, printing or copying is strictly prohibited. > Although this email and any attachments are believed to be free of any > virus or other defects which might affect any computer or IT system into > which they are received, no responsibility is accepted by RedPrairie for any > loss or damage arising in any way from the receipt or use therein. > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://gamma.ixda.org/unsubscribe > List Guidelines ............ http://gamma.ixda.org/guidelines > List Help .................. http://gamma.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://gamma.ixda.org/unsubscribe List Guidelines ............ http://gamma.ixda.org/guidelines List Help .................. http://gamma.ixda.org/help
