Jared, Are you suggesting that the domain of usability is growing? Nearly everything I have read and most of what I have heard about usability is in fact 'working to make the interface transparent' - which implies staying out of the way, or making the interface 'not bad'. It does not seam the norm for usability experts to be concerned about delight or pleasurability. Is this a domain shift - or is it how you are now approaching the topic?
Mark On Tuesday, December 18, 2007, at 11:19AM, "Jared M. Spool" <[EMAIL PROTECTED]> wrote: > >On Dec 18, 2007, at 8:16 AM, Murli Nagasundaram wrote: > >> I hope I am making sense. > >Hi Murli, > >You are making sense. > >However, you're not correct. In particular, this statement: > >> Usability is about ensuring that your design is NOT BAD -- i.e., >> does not >> in any way impede, restrict, prevent, the user from accomplishing >> her goals >> through using an artifact. > >This is a limited viewpoint -- the equivalent of saying, "Design is >about making things pretty," which we both know is not true. > >Usability practice is about measuring how usable something is, on a >scale from extreme frustration to extreme delight. Using the >information gained through good usability practice, a designer can >work to eliminate the user's frustration, then learn to enhance the >user's delight. > >I would agree that many usability practitioners focus primarily on >frustration. The field is far more developed on that side of the >problem. However, that behavior doesn't define the entire field of >practice, nor does it define those usability practitioners who excel. > >Some of us spend a lot of time thinking about the delight side of the >equation and what designers can do to increase it. > >Jared > >Jared M. Spool >User Interface Engineering >510 Turnpike St., Suite 102, North Andover, MA 01845 >e: [EMAIL PROTECTED] p: +1 978 327 5561 >http://uie.com Blog: http://uie.com/brainsparks > > > >________________________________________________________________ >*Come to IxDA Interaction08 | Savannah* >February 8-10, 2008 in Savannah, GA, USA >Register today: http://interaction08.ixda.org/ > >________________________________________________________________ >Welcome to the Interaction Design Association (IxDA)! >To post to this list ....... [EMAIL PROTECTED] >Unsubscribe ................ http://www.ixda.org/unsubscribe >List Guidelines ............ http://www.ixda.org/guidelines >List Help .................. http://www.ixda.org/help > > ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
