We've also used the post-it approach, with good results, but we also
allow for an initial round of anonymous comments so that sensitive
comments can also be aired. They're screened and transcribed by the
project manager before the meeting.

I might also suggest a "pre-mortem." I read about it in the
excellent "Sources of Power" and have only used it once -- but it
is now part of my PM toolbox. The idea is that instead of learning
the hard lessons from reality at the end of the project, the project
manager asks team members to imagine likely failure points at the
beginning. The seed for the meeting is: "Imagine it's 10mo from now
and the project failed. Why did it fail?"

In the instance that I used this approach, it was exactly the
question needed to prompt a quiet, but critical, team member to voice
concerns that would have certainly come to fruition. It was much more
valuable than hearing a nicely summarized version at the end of a
disaster zone.

-Sarah Kampman


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=24300


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