On Jan 9, 2008 12:04 PM, Grady Kelly <[EMAIL PROTECTED]> wrote:

>     1.  Which are better, Icons or Labels? Are icons perceived differently
> in different languages?
>

I don't know about better or not, but when faced with the same decision last
year at our company, I worked up a set of icons that could be used on our
controls. It took a long time and many review cycles. We made tooltip text
localizable for the graphical controls. The application originally had the
worst of all worlds: text displayed in graphics on control surfaces.

It's my understanding that using symbols instead of text for controls is
periodically attempted as a way to avoid localization of control surface
text, but that these efforts are not always successful. I ended up doing a
fair amount of research into international symbols along the way to try to
avoid pitfalls.

I might not have made the same decision if I was creating an application for
a kiosk, or for a pop-in-and-out-of-it web page. Ours is a communications
application for trained operators, so it's understood that some hop-on-board
time is needed. I've also had some previous experience designing icon symbol
sets for specialized applications, so I mostly knew what I was getting into.

Unexpected benefit: the eye-candy aspect of making the symbols light up
pretty for the various control states got our dev team excited about the
redesign.

Hope this helps,

Michael Micheletti
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