The February issue of Wired has an article called Why Things Suck that mixes sarcasm and hyperbole with some sound observations about the design of things from software like Evite to medical records to gridlock on urban highways (a nice little exposition on queing theory and the effect of braking on traffic flow) to air travel and why security checks in Atlanta are 3 to 7 times longer than LAX to whiteboards that "never really erase". The title is unfortunate, but there are some nuggets about how materials, behaviors, laws, and business issues impact system effectiveness and efficiency and emotions.
Chauncey ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
