I hate to rain on the "interaction design was invented here" parade... But I'd 
like to remind you all that experience design, user testing, and interaction 
design is as old as fire, language, prostitution, and the wheel.

We are refining the experience of using a tool created for use by another 
person... More recently (since the industrial revolution) the interface between 
engineering and the user.

Plenty of research was performed building prototypes and refining designs to 
make this interface as smooth, beautiful, and efficient as possible. Human 
factors as a practice enabled things like aircraft instrument panels... Where 
excessive cognitive load resulted in a dead test pilot and destruction of the 
plane.

There are plenty of lessons to be learned about revealing information to the 
right person at the right time, in the right order, and with proper emphasis by 
looking into the past. (perhaps even before 1996!)

Sure the tools have changed... but why constrain our thinking to blinking light 
on a glass rectangle? The processes and goals have not change significantly.

As the web leaks out of its keyboard/video/mouse interface confines on to 
phones and into the real would it would be wise to recognize that we are merely 
building tools for other people to use. Something that has been taking place 
for thousands of years.

-Andrew

_ __ ___ ____ _____
Andrew G. Milmoe
www.milmoe.com
www.makesf.org
Sr. Information Architect
AA|Razorfish - San Francisco


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