Todd Zaki Warfel writes:

>The point is that technically, this form wasn't more usable—it was in  
>fact less usable, took more effort, and time to complete than if there  
>were only say 5 questions in each menu. 11/11 participants rated this  
>as being a 1=very easy and high satisfaction, which goes to show you  
>that the most usable solution isn't always the best solution.

Ah, but your description considers usability only in terms of efficiency.
When you look at the definition of usability as given, for example, in 
ISO 9241, you will see that it includes effectiveness and -- key to this 
point -- satisfaction.  In this light, the solution you found was indeed 
the most usable.

Elizabeth
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