You are right, it is unfailingly annoying, when the system fails your
expectations. That's why the second indicator should have an apologetic
explanation: something like "It seems to take longer than usual...", and to
provide some options to opt out from the process (perhaps to run it in the
background).

The time perception for the second indicator is contextual. I don't have
enough information about the user, the process being performed, the first
progress indicator.
Oleh


On Tue, Mar 11, 2008 at 8:54 AM, Micah Freedman <[EMAIL PROTECTED]> wrote:

> > Use two progress indicators in a sequence: replace the first with the
> second
> >  indicator, when delay is long.
>
> Hmm... that sounds a little annoying to me -- watching the first
> indicator nearing it's completion and being surprised and disappointed
> when the second one appears. In fact, I'd much rather have it start
> slow, and then jump to the end than go to the end and start all over
> again. In other words, is there a way to rig it so that it show
> progress as if for the longest possible time?
>
> Some questions: can you know how long it's going to be? Is it two
> distinct times, as you've suggested, or is it that it can take
> somewhere from a few seconds to a few minutes (or whatever) to
> complete, and it's random how long?
>



-- 
Oleh Kovalchuke
Interaction Design is the Design of Time
http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm
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