R. Groot kirjoitti 20.4.2008 kello 15:29:

> Dear all,
>
> my question is simple in its former but probably less so in its
> answer. Therefore I would like to ask you all for input on the
> following:
>
> --> How to start creating an awareness of the need for Interaction
> (/user experience) design in a corporate IT
> consultancy/developer/implementor company?

Hi Rein,

Your own approach - what works and what doesn't:
http://www.cooper.com/insights/journal_of_design/articles/ten_ways_to_kill_good_design.html

How to make a business case for usability:
http://www.useit.com/alertbox/roi-first-study.html
http://www.useit.com/alertbox/roi.html

How to measure user experience in a release:
http://timiti.blogspot.com/2008/03/user-experience-metrics.html

There is so much you can measure:
http://chrisharrison.net/projects/progressbars/
http://www.kernelthread.com/mac/apme/optimizations/

When talking about user experience, there are many things that are  
indeed hard to measure but are still very real and worth money. Did  
your boss really need the V8? Why? How much more did he pay for it?  
Does he/she know that Audi and Skoda are generally made of same VW  
components?

People aren't rational - people rationalize. That's so obvious when  
we're talking about sales and marketing. Hence, try to make it equally  
obvious when you're talking about design. How much does it cost to not  
do it?

Good luck!
- Petteri

--
  Petteri Hiisilä
  palvelumuotoilija /
  Senior Interaction Designer
  iXDesign / +358505050123 /
  [EMAIL PROTECTED]

  "Simple is better than complex.
   Complex is better than complicated."
   - Tim Peters

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