Hi Erik, One of the projects I oversaw while I was at the BBC was the Complaints web site. The BBC receives a lot of feedback from the British license fee payers and has a history of creating forums on TV in particular, of airing those complaints in shows like "Points of view"
http://www.bbc.co.uk/complaints/ The site is focused on * allowing the user to complain * explaining the complaints process * showing the results of the complaints process and any official communications/rulings on high-profile complaints I was not directly responsible for the creation of the site, I managed the team developing it, but can introduce you if you have more questions. Regards, Mags ---------------------------------------------------- Mags Hanley Email: [EMAIL PROTECTED] Mobile: +44 7789 132726 ----- Original Message ---- From: Erik Bazuin <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Sent: Tuesday, 29 April, 2008 9:14:57 AM Subject: [IxDA Discuss] Patterns for complaints Hey all, What do the Interaction Designers here think is the best way for making a complaint through the internet. Im working on a complaint system. People need to specify there complaint (Location / Complaint base on..) I was thinking of filtering it down with dropdown lists, but im not quite sure this is the right thing to do . What do you all think?? Greetings erik Erik Bazuin http://www.b2interactive.nl Telefoonnummer: GSM: 0634491059 Email: [EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED] _________________________________________________________________ Express yourself instantly with MSN Messenger! Download today it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................. http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
