> What do the Interaction Designers here think is the best way for making a
> complaint through the internet.

Avoiding complaints in the first place ;)

However and relating complaints to errors, mistakes, whatsoever, this
seems to be more of a QA issue. And in this regard, offering a
feedback and channel and recompensing for error reports seems to be
something that works in a few scenarios (and I shamelessly need to
refer to "Why paying for errors pays off" [1] again).


Cheers,
 Jens.


[1] 
http://meiert.com/en/blog/20070120/qa-on-errors-and-why-paying-for-errors-pays-off/

--
Jens Meiert
http://meiert.com/en/
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