Hi all, I'm looking for some information about users' ability to predict the features that they need. In the past, I've heard the statement "people are poor predictors of the features they need." I tend to agree with this argument, especially since I encounter cases where clients feel they "need" blogs, forums or whatever without first analyzing the goals of their users.
What I can't recall is if there are studies that support or refute this argument. I think Dan Ariely spoke of this in context of behavioral economics; I didn't know if there were any other places where this topic cropped up. Thanks in advance, Todd -- ____________________________ http://www.oombrella.com oombrella /a/ gmail.com ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
